Privacy Policy

1. Who We Are

HumanWorks Inc. ("HumanWorks," "we," "us," or "our") is a staffing and recruiting company operating as a Patrice & Associates franchise, serving employers and job candidates in the New York/New Jersey metropolitan area and nationally. We are based in New York, New York and Jersey City, New Jersey. You can reach us at admin@humanworks.ai.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number, mailing address)
• Professional information (resume, work history, job preferences, compensation expectations)
• Communication records (emails, calls, and text messages between you and our recruiters)
• Information provided through job applications, intake forms, or the contact form on this website

We also collect limited technical information automatically when you visit our website, such as your IP address, browser type, pages visited, referring site, and search terms or campaign codes that brought you here. We collect this both directly (through our own server logs) and through third-party tools, specifically Google Analytics, the LinkedIn Insight Tag (which lets LinkedIn show us aggregate information about visitors who are LinkedIn members and lets us show them our ads; you can manage this in your LinkedIn ad settings) and a website visitor-identification service (RB2B). The visitor-identification service attempts to identify the company (and in some cases, an individual professional) associated with your visit, using publicly available and licensed business-contact data.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting app.retention.com/optout.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our website contact form
• Match candidates with relevant job opportunities
• Contact you regarding open positions, interview scheduling, and placement status
• Communicate with employer clients about candidate profiles (with candidate consent)
• Send appointment reminders, follow-up messages, and recruiting updates via phone, email, or SMS
• Comply with legal obligations and resolve disputes
• Improve our services and internal processes

4. SMS and Text Message Communications (HumanWorks Alerts)

Our SMS program is called HumanWorks Alerts. By providing your mobile phone number to HumanWorks — whether through the contact form on this website, direct conversation with a recruiter, email correspondence, or a job application — and expressly consenting to receive text messages, you agree to receive SMS communications from us. These messages may include:

• Job opportunity notifications
• Interview scheduling and confirmations
• Status updates on your placement process
• Follow-up communications from your assigned recruiter
• Reminders and notifications related to your engagement with HumanWorks

Message frequency may vary based on the level of activity in your recruiting process. Message and data rates may apply depending on your mobile carrier plan. SMS consent is optional and is never a condition of receiving our services.

To opt out of SMS communications at any time, reply STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts. To re-subscribe, reply START. For help, reply HELP or contact us at admin@humanworks.ai.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. No mobile opt-in data is shared with third parties or affiliates for marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We share your information only in the following circumstances:

• With employer clients: We share candidate profiles and contact information with prospective employers only with the candidate's explicit consent prior to introduction.
• With service providers: We use third-party tools (such as Telnyx for communications, Google Analytics for site traffic reporting, the LinkedIn Insight Tag for measuring and retargeting our LinkedIn advertising, RB2B for website visitor identification, and cloud storage providers) that process data on our behalf under confidentiality agreements. These providers may not use your information for their own purposes.
• As required by law: We may disclose information when required by subpoena, court order, or applicable law.

For clarity: the exclusions above include text messaging originator opt-in data and consent, which will not be shared with or sold to any third party for promotional or marketing purposes.

6. Data Retention

We retain candidate and client information for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your information, please contact us at admin@humanworks.ai and we will respond within 30 days.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your information (subject to legal retention requirements)
• Opt-out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at admin@humanworks.ai.

8. Security

We use industry-standard security measures to protect your personal information, including encrypted communications and access controls. No method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

HumanWorks Inc.
New York, New York and Jersey City, New Jersey
Email: admin@humanworks.ai
Website: humanworks.ai