What We Do | HumanWorks

The examples below come from hospitality, where we are working now. The same three products apply to engineering, accounting and software firms. See the industries →

1 · Recruiting

Find

We fill the hard leadership seats, or we become the team that does. You get fewer hours lost to hiring, and better people in the seats.

The one-page readFree. How long comparable seats stay open, how long people last in them, and who else is hiring them. It is the start of every conversation.
One Seat SearchWe fill one hard job: an executive chef, a director of food and beverage, a general manager for a new opening. You see three to five vetted people.
Fractional Talent TeamWe become your hiring team for one set of seats. Best when you have five or more leadership seats, or seats that keep reopening.
Your Whole DivisionWe run hiring for every manager job in a group or a region. For after the team has proved itself.
Pay When We FillAn option for urgent seats that meet our tests. The fee is due only after the person starts. Terms are in the proposal.

2 · HR consulting

Keep and plan Pilot

We show why managers leave, build the ladder that keeps them, and plan the seats that will open. We use data from 11,650 careers.

Retention readA small paid pilot on one property or one department. Who leaves, where they go, and what the next step is for each key job.
Org design for retentionWe map the key jobs, the ladder for each, and the gaps. You get a 90-day plan.
Talent360 Assessment and SprintThe deeper, inside-out work, for firms that want the full diagnosis. See the method →

3 · Operations and budget

Run New

We build next year's labor budget and people plan, so the numbers and the seats agree. We bring in operations partners for larger jobs.

Labor budget and people planPay, hours, open seats and likely turnover in one plan. Timed for the months when owners build next year's budget.
Union-cost modelWhat the 2026 New York hotel contract adds, year by year, for your hotel. Try the calculator →
Scheduling and vacancy modelHow empty seats and overtime change your labor cost.

How they fit

One plan, not three projects.

Searches teach us

Why people say no, what they are paid, and where they go.

That shapes the ladder

We see where the ladder stops and why people leave.

The plan shows the next seats

Which seats will open, and when.

The budget makes room

The people plan and the numbers agree.

Where to start

It depends on who you are.

You are…	Start with…	Then…
VP of operations or general manager	The free one-page read	One Seat Search, or the Fractional Talent Team
HR or people leader	The ladder read for your key jobs	Retention read, then a plan
Owner or executive	The union-cost calculator	Labor budget and people plan

Find. Keep. Plan.